Last Updated: 10/27/2025

This HIPAA Privacy Notice describes how AEG Ventures, L.L.C., may use and disclose your protected health information (PHI) and how you can access that information. We are required by law to maintain the privacy and security of your medical and personal information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

1. Our Responsibilities

We are required to:

• Maintain the confidentiality of your protected health information (PHI).

• Provide you with this notice explaining our legal duties and privacy practices.

• Notify you promptly if a breach occurs that may have compromised your information.

• Use or share your information only as described in this notice, unless you give us written authorization for additional uses.

2. How We May Use or Disclose Your Information

We may use and share your PHI for the following purposes:

Treatment

To coordinate and provide transportation related to your medical care—for example, sharing trip details with your healthcare provider or facility.

Payment

To bill and collect payment for services—for example, sharing limited information with your insurance provider, Medicaid, or other payers.

Operations

To improve our services, train staff, conduct audits, or manage our business operations in compliance with the law.

When Required by Law

We may share your information when required by federal, state, or local law, such as reporting abuse, neglect, or other legally mandated situations.

With Your Authorization

We will not share your PHI for any reason not covered in this notice without your explicit, written authorization. You may revoke that authorization at any time.

3. Your Rights

You have the right to:

• Access your records: Request a copy of your transportation or service records that include PHI.

• Request corrections: Ask us to correct any incorrect or incomplete information.

• Request confidential communications: Ask that we contact you in a specific way (for example, at a certain phone number or address).

• Request restrictions: Limit how we use or share your information. While we will consider your request, we may not always be able to comply if it would affect service delivery or billing requirements.

• Receive a copy of this notice: You can request a paper or electronic copy of this notice at any time.

4. Data Security

AEG Ventures, L.L.C. follows strict administrative, physical, and electronic safeguards to protect your PHI against unauthorized access, loss, or misuse. This includes secure record storage, staff training, and compliance monitoring.

5. Changes to This Notice

We reserve the right to update this HIPAA Privacy Notice at any time. Changes will apply to all PHI we maintain, and the updated version will be posted on our website with a revised date.

6. Questions or Complaints

If you believe your privacy rights have been violated or have questions about this notice, please contact the U.S. Department of Health and Human Services, Office for Civil Rights (OCR) at:
📍 200 Independence Avenue, S.W., Washington, D.C. 20201
📞 1-877-696-6775
🌐 https://www.hhs.gov/ocr/privacy/hipaa/complaints/

We will never retaliate against anyone for filing a privacy-related complaint.