Refund Policy
A legal disclaimer
The information provided on this website is for general informational purposes only and is not intended to constitute legal, medical, or professional advice. AEG Ventures, L.L.C., a Non-Emergency Medical Transportation (NEMT) provider operating in the Commonwealth of Massachusetts, makes no representations or warranties of any kind—express or implied—about the completeness, accuracy, reliability, suitability, or availability of the information, services, or related graphics contained on this website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Our transportation services are non-emergency in nature. We do not provide ambulance or emergency medical transport, and our drivers and vehicles are not equipped to handle medical emergencies. In the event of a medical emergency, please call 911 or go to the nearest emergency medical facility.
Use of this website or communication through it does not create any contractual or professional relationship between you and AEG Ventures, L.L.C.. All transportation requests are subject to verification, availability, and approval according to company policies and applicable state and federal regulations.
While we strive to keep all information up to date, [Your Company Name] reserves the right to modify, update, or discontinue any service or content on this website without prior notice.
Links provided to other websites are for convenience only and do not constitute an endorsement or approval by AEG Ventures, L.L.C. of any third-party content, products, or services.
By using this website, you agree to hold harmless and indemnify AEG Ventures, L.L.C., its owners, employees, and affiliates from and against any claims, liabilities, losses, damages, or expenses arising from your use of this site or any of our services.
Refund Policy
At AEG Ventures, L.L.C., we are committed to providing safe, dependable, and professional Non-Emergency Medical Transportation (NEMT) services. We understand that unexpected changes may occur, and this policy outlines how cancellations and refunds are handled.
1. Cancellations
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Passenger Cancellations:
Cancellations made at least 24 hours prior to the scheduled pickup time will receive a full refund or no charge if payment has not yet been processed.
Cancellations made less than 24 hours before the scheduled pickup time may result in a late cancellation fee or forfeiture of the fare, depending on the situation. -
No-Shows:
If a passenger or representative fails to appear at the scheduled pickup time and location without prior notice, the trip will be considered a no-show, and no refund will be issued. -
Company-Initiated Cancellations:
If AEG Ventures, L.L.C. must cancel a trip due to vehicle issues, inclement weather, or other unforeseen circumstances, we will notify you as soon as possible and provide the option to reschedule or receive a full refund.
2. Refunds
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Refunds for eligible cancellations will be processed to the original payment method within 5–10 business days after approval.
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Refunds will not be issued once a trip has begun or after transportation service has been rendered, except when the cancellation is due to an error or issue on the part of AEG Ventures, L.L.C..
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Deposits, if required for certain services, are non-refundable unless the cancellation is initiated by AEG Ventures, L.L.C..
3. Disputed Charges
If you believe you were incorrectly charged or did not receive the agreed-upon service, please contact us within 7 business days of the charge. We will promptly review and resolve your concern.
📧 venturesaeg@gmail.com
📞 774-644-8185
🏢 Rehoboth, MA 02769
4. Policy Changes
AEG Ventures, L.L.C. reserves the right to amend this Refund & Cancellation Policy at any time. Updates will be posted here with a revised effective date.